FAQQuestions and Answers

 
  • What time should I plan to arrive?

    We recommend you arrive no later than 20 minutes before the presentation begins. The presentation will begin promptly at the scheduled time, and entry into the room will be difficult after it begins. Our Cafe' and Bookstore will be open prior to the presentation for a quick snack. The doors to the house will open 20-25 minutes before the program begins. The Lobby will be open 90 minutes prior to the start.
  • I still don't really understand what this is...

    Under the direction of The Story Leadership Team, our volunteer artists recreate life size works of art (like the Pieta). Using wood, paint, glue, foam, and many items found at the hardware store, they build, sculpt, paint, rebuild, sculpt, and repaint - until the art is perfect. They then add volunteer cast members to fit into the art wherever possible. Add dozens of gallons of specialty makeup, the cast members ability to stay still for several minutes, hundreds of lighting cues, narration and music, and you have The Story in Art.
  • How long is The Story?

    The Story presentation is expected to be about 120-130 minutes, including a 15 minute intermission.
  • Who needs a ticket?

    Every person occupying a seat needs a ticket. Babies are not recommended, but we understand sometimes you do not have the ability to leave your child with someone else. Babies on their parents lap do not need a ticket, but all others do. If you are bringing your children, we encourage you to be very mindful of those around you, and their ability to enjoy the presentation. The Lobby is available for those with restless children.
  • Are groups invited?

    Of course they can. We encourage it. If you are planning to bring a group of more than 20 people, please contact us before you buy tickets. We will do you best to get you special pricing and help you pick the best seats. Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
  • Should we bring our kids?

    Due to the nature and length of the presentation, we do not recommend children under seven years old. For most of the presentation, the room will be dark, and while we are confidant you will love it, younger children might lose interest. We will not deny your children from entering, but we do ask that you evaluate your children's ability to focus and make the decision yourself. childcare provided.
  • Is childcare provided?

    Childcare is provided at the Saturday and Sunday 3pm shows only. This is by RSVP, and space is very limited. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
  • Why is a church charging for tickets?

    Although we would love to make The Story free to all, the logistics and production costs do not make this possible. The ticket prices are set to simply recover the costs involved in producing The Story. If you are in severe financial distress, and cannot afford a ticket, please email us.
  • Can I take photos or video?

    We kindly request that you do not take photos or video during the presentation. This includes your devices. This is not only a distraction to those around you, but also could violate our copyright agreements with others. You will be able to see the art up close after the presentation and take all the photos you want.
  • How do I get a "special" backstage pass?

    Guess what? We plan to open the curtain and see backstage after each evening presentation. You will have the opportunity to get closer to the art, ask questions, and see the cast covered in makeup. We are not able to offer this after our afternoon presentations due to the start time of the next presentation.
  • I really want good seats, where should I sit?

    The best seats are in the center. Even seats further back in the center are better than seats close to the front on the sides. The $25 seats in sections 102/103, rows D-M by far are the best seats. The $8 seating locations may have some obstructed sight lines. Seats on the side edges may not be able to see all of the art, depending on the piece and seat location. Trust us, the ticket prices are structured based on the best seating locations. Use that as a general guide. Still confused? email us.
  • Where do I park?

    The NorthCreek campus has several hundred spots, but due to expected attendance, we will use our off-campus parking. For each show, Centre Pointe Parking (directly across the street) is available. On Sunday, the Ygnacio Woods Office Parking (next door to the church) is available. Our parking team will be available to assist you, but please plan extra time for parking and walking.
  • 1

FAQ Didn't Solve Your Problem?

Get direct access to the team via phone or email.

thestory@northcreek.org
925-210-9036